Microsoft Dynamics CRM

Microsoft Dynamics CRM is a leading technology for managing new customers and relationships with existing clients.

Strong integrated functionality for the traditional customer relationship management operational agenda, covering contact management, sales, marketing and services allows a swift, low cost ‘out of the box’ deployment.

The system is also very flexible in terms of development capability and can be designed to deliver an automated process for any customer contact scenario.

Dynamics CRM at a glance...

• Sales – Fully visible and automated contact management and sales process. The use of consistent information accelerates the sales cycle from identifying prospects, developing cross selling opportunities, developing quotes, proposals, contracts and customer contact.
• Marketing – Increasing return on marketing investment and marketing and sales effectiveness through standardised campaign management functionality. Provides detailed understanding of customers through reporting, trend analysis and profiling which enables accurate targeting based on customer behaviour.
• Service – Consistent, actionable information source underpinning a seamless customer service experience. Functionality improves effectiveness of cross selling and customer management activity.
• Business Intelligence and Reporting –Sales analysis by customer, geography, sales person and product. This tool provides an accurate forecasting, revenue generation and pipeline to support resource planning and strategy generation.

 

For further information please submit your details or email info@tesl.com.  

Click here to go back to ERP services homepage.