Dynamics CRM
Manage your customers effectively with Microsoft Dynamics CRM
Microsoft Dynamics CRM 4.0 is a complete customer relationship management solution that provides the tools and capabilities needed to create and easily maintain a clear picture of customers from first contact to purchase and post-sales. With modules for sales, marketing and customer service, Microsoft CRM is a fast, flexible and affordable solution that drives consistent, measurable improvements in every business process. It also enables closer relationships with customers and helps your company achieve new levels of profitability.
Microsoft CRM is the fastest and easiest way to add CRM capabilities to any organisation that uses Microsoft Office or Outlook. Because it was designed to partner with Outlook, enabling access to the information they need, when they need it, in the office or on the road. Microsoft CRM lets you work the way you want to with features such as:
- Tight integration with Office and Outlook
- Quick and easy access to your data
- Customised workspaces that allow users to create, save and reuse views of customer data
Microsoft CRM also adapts easily to your existing business workflow and processes. You can quickly modify CRM to suit your needs and fit your business. Microsoft CRM also includes capabilities such as:
- A new marketing automation module and quick campaign wizard
- Service scheduling
- Easy customisation to your business workflow
- Flexible reporting.
Other features and benefits include:
- Easy to modify forms, data fields, and information relationships
- Streamlined installation tools
- Fast data searches across customer data
- Simple and fast connectivity to external data sources.
Enterprise Resource Planning
To find out more information on Microsoft Dynamics, please view our Enterprise Resource Planning solution.